Refund Policy

All sales are final. We do not accept returns or exchanges at this time. Each item listed on Rain & Stone Minerals is carefully photographed to show multiple angles and details. If you have any questions about a specific piece before making a purchase, feel free to reach out to us via email or Instagram DM. We're always happy to assist you and provide additional information.

Orders are shipped through USPS or UPS, and you will receive a tracking number once your package is on its way. Please note we are not responsible for lost, stolen, or damaged packages for flat-rate shipping once they are with the carrier. Orders over $250 with free shipping are fully insured, and in the rare event of loss or theft, we will assist you with the claim process.

All items are securely packaged using bubble wrap and protective materials to minimize any risk during transit.

If you experience an issue with your order, please contact us directly at rainnstoneminerals@gmail.com. We’ll do our best to support you.